Developers: Stop Updating Tickets. We Mean It.
Campfire reads your pull requests and automatically completes cards, creates missing tasks, and captures work that never had a ticket.
Last Tuesday, our engineer Sarah merged a PR at 4:47pm.
She didn't update Jira. She didn't move a card. She didn't ping the PM. She just merged and closed her laptop.
The next morning, her PM opened Campfire. Sarah's card was already marked complete. The activity feed showed: "Completed via PR #847: Fix authentication timeout handling."
Nobody clicked anything. Nobody asked "is this done yet?" Nobody was mildly annoyed at anybody.
The Status Update Tax
You know this ritual.
Developer merges a PR. Forgets to update the ticket. Two days pass. PM pings: "Hey, what's the status on that auth fix?"
Developer, yanked out of deep work: "Oh. That shipped Tuesday."
PM: "Cool, can you update the card?"
Developer: "..."
This happens 3-4 times per week on most teams. Multiply by 52 weeks: that's 150+ interruptions per year, per project. Not because anyone's bad at their job. The PR is the work. The ticket is paperwork. Paperwork loses every time.
What If the Paperwork Did Itself?
Connect Campfire to GitHub. The board starts updating on its own.
Every merged PR gets read. Not just the title—the full description, the commits, the actual changes. Then four things happen:
1. Linked cards complete themselves
PR mentions "Fixes CAMP-123"? Card moves to Done when the PR merges. You've seen this before.
2. Unlinked cards complete themselves too
Here's where it gets interesting.
Campfire doesn't need explicit links. It reads what the PR actually does and matches it to cards that already exist.
PR title: "Fix timeout on login page" Card sitting in backlog: "Users getting logged out randomly"
Campfire connects them. Card marked complete. Developers don't have to remember to link anything. They just write code.
3. TODOs become cards
Found // TODO: add rate limiting during code review? That's a card now.
PR description says "Follow-up: update the API docs"? Also a card.
Technical debt stops vanishing into the codebase. It surfaces as trackable work.
4. Untracked work gets captured and completed
This one matters most for status reports.
Developer spots a bug while working on something else. Fixes it in the same PR. No card ever existed for that bug. Nobody planned it. Nobody ticketed it.
Most systems pretend this work didn't happen. It ships, but it's invisible—never in sprint reports, never credited in weekly updates.
Campfire reads the PR, sees the fix, and creates a new card for it. Then immediately marks that card complete with a timestamp.
When Friday's status report runs, that bug fix shows up under "completed this week." Right next to the planned work. Because it was work, and it shipped.
Every merged PR either completes existing cards or creates completed cards for work that was never tracked. Nothing falls through the cracks.
Friday Status Reports Write Themselves
"What did we ship this week?"
Usually this means an hour of archeology. Slack threads. PR lists. Pinging developers who forgot to update tickets.
With Campfire watching your repo, the report already exists. Every PR that merged either:
- Completed cards that were already on the board
- Created new cards for work that wasn't tracked, and marked them done
Filter by "completed this week." That's your status report. Planned work, unplanned fixes, technical debt addressed—all of it captured automatically.
No assembly required. No chasing developers. No missing work.
What Actually Changes
Here's the thing about small friction.
When updating tickets is manual, it doesn't happen. When it doesn't happen, PMs start asking questions. When PMs ask questions, developers get interrupted. When developers get interrupted, they start resenting the process. When they resent the process, they update tickets even less.
It's a loop, and it's annoying for everyone.
Remove the manual step and the loop breaks. PM opens the board, sees the truth. Developer merges code, trusts that it's visible. Nobody's chasing. Nobody's interrupted. Nobody's annoyed.
Small change. Real relief.
Try It
Connect your GitHub repo. Merge a PR. Watch the card complete itself.
Takes about 2 minutes to set up. You'll never manually close a ticket after merging again.